My experience at Napleton was great. They were able to identify the issue immediately, took care of my car in record time while I waited in a comfy waiting area. All in all a great job! Coordinators were great too!
Took my car in couple days ago due to a check engine light and acceleration issue. Julia, the Service Advisor, was courteous and pleasant to deal with. She answered all my questions and informed me that she should have more info for me within half an hour.Less than 30 minutes later, my car was ready because all it required was a software update. Very satisfied with my visit.
Great service department.
Chris G was incredibly helpful. Very friendly and informative. He was able to get me the right car for the right price. And I drove home happy the same day.
I bought a 2020 Mazda6 from this dealership. Marty was willing to work with me to get me the car I wanted as well as the deal I wanted. I knew I was being offered a fair deal and am very happy with my purchase and experience with this salesman and dealership.
Top notch service during a recent new vehicle purchase, which was made more comfortable by the staff respecting proper precautions while buying during Covid. I found Sean O'Keefe to be particularly knowledgeable and helpful, as he guided me ably throughout the process.
Always welcoming. Great service.
Very nice people especially Charrick our sales person. He knew a lot about used cars even though he was been there a little over a month. A little haggling back and forth and had to figure out a specific fee that was a little high it was not at other dealerships but was fixed overall good experience.
Sean helped us get in and out with a trade for a beautiful 2020 cx9! The whole staff made the process quick and painless. If you are looking for a Mazda this is the best dealer! If you’re not looking for a Mazda, you should consider trying one out!
This is my 3rd Nissan and by far the easiest of transactions thus far thanks to Napelton! Micah has impeccable customer service and made sure we were happy at the time of purchase and have remained happy since!